CodaMail - Setting up iPhone/iPad Email

🔒 Important Privacy Notice

By default, iOS devices may automatically send read receipts when you open messages that request them. This can compromise privacy and confirm to spammers that your email address is valid. However, with CodaMail:

We block all read receipts for incoming messages.
We do not send delivery confirmations to senders.
Your privacy is protected automatically, no configuration needed.

📋 Before You Begin

Make sure you’ve created an App Password with IMAP or POP3 and SMTP enabled in Settings → App Passwords (in the webmail) before starting this setup process. This is required for external email clients to connect to your account; the app password takes the place of your account password in the client.

iOS Setup Tip: Have your CodaMail username and app password ready. The iOS Mail app will guide you through the configuration process.

⚙️ Step 1: Access Mail Settings

Open Settings on your iOS device.
Tap Apps, then Mail. (On iOS 17 and earlier, tap Mail directly in the Settings list.)
Tap Mail Accounts (called Accounts on older versions).
Tap Add Account.
Select Other at the bottom of the list.
Tap Add Mail Account.

📧 Step 2: Enter Account Information

Name: Your name as you want it to appear in messages
Email: Your full email address (e.g., yourname@codamail.com)
Password: Your app password
Description: A name for this account (e.g., “CodaMail”)
Tap Next.

🔧 Step 3: Configure Server Settings

Make sure IMAP is selected at the top of the screen.

Incoming Mail Server (IMAP)

Host Name: mail.pnsh.com
Username: Your account name only (do not include @codamail.com)
Password: Your app password

Outgoing Mail Server (SMTP)

Host Name: smtp.pnsh.com
Username: Your account name only (do not include @codamail.com)
Password: Your app password

Tap Next to continue.

✅ Step 4: Finalize Setup

Choose which apps to enable (ensure Mail is turned on).
Tap Save.
Your CodaMail account should now appear in the Mail app.

📮 Setting Up Multiple Email Addresses (Aliases)

To use multiple email addresses or aliases for sending mail:

Go to Settings > Apps > Mail > Mail Accounts (Settings > Mail > Accounts on iOS 17 and earlier).
Select your CodaMail account.
Tap on your email address under IMAP Account.
Tap on the Email field.
Add additional addresses in this format:

address1@domain.com, address2@domain.com, address3@domain.com

Separate each address with a comma and space.
The first address listed will be your default sending address.

When composing a new message, tap the From field to choose which address to send from.

⚙️ Advanced Settings: SMTP Ports

If you need to change the SMTP port:

Go to Settings > Apps > Mail > Mail Accounts (Settings > Mail > Accounts on iOS 17 and earlier).
Select your CodaMail account.
Tap SMTP under Outgoing Mail Server.
Tap on smtp.pnsh.com under Primary Server.
Verify these settings:
- Host Name: smtp.pnsh.com
- Username: Your account name
- Use SSL: ON
- Authentication: Password
- Server Port: 465 (can be changed to 587, 25, or 2525 if needed)

🔧 Troubleshooting

If you encounter any issues:

Warning: If you see “Cannot Connect Using SSL”, do NOT choose “Continue without SSL”. Contact our helpdesk for assistance.

Verify that IMAP and/or POP access is enabled in your app password settings.
Double-check that your username is entered without @codamail.com.
Ensure SSL/TLS is enabled for both incoming and outgoing servers.
Try different SMTP ports if you have connection issues.
Restart your iOS device and try the setup again.
Check if your device has the latest iOS updates installed.
Contact our helpdesk if you continue to have problems.

📞 Need Help?

If you need additional assistance with setting up email on your iPhone or iPad, or encounter any issues not covered in this guide, please contact our support team at helpdesk@codamail.com.

We’re here to help ensure your email setup works perfectly with your iOS device and takes advantage of CodaMail’s privacy-focused features.