Service Notices
Important updates, security alerts, and operational announcements for CodaMail users
Current Service Updates
Oct 7
Just a reminder for those just checking notices, we completely rebuilt our VPN network in July. If you have not downloaded new configs since and cannot connect to a VPN, this is why. You will need to download the new configuration files from our Support section.
We also retired our Denver site this week and in doing so moved our Denver VPN and Socks5 servers to Chicago.
Please note: Our support section is well fleshed out, please take a moment (if you have not already done so) and check out https://codamail.com/support.html. You just might find that the service is capable of a lot more than you are aware.
We also retired our Denver site this week and in doing so moved our Denver VPN and Socks5 servers to Chicago.
Please note: Our support section is well fleshed out, please take a moment (if you have not already done so) and check out https://codamail.com/support.html. You just might find that the service is capable of a lot more than you are aware.
Important Information
Phishing Alert:
We are a constant target of phishing e-mail. We will never send you formatted e-mail, we only send plain text. We do not send links for you to click. Do not follow links or click things in emails. Manually come to our website and check notices, to make a payment, etc. As always, email helpdesk if you have questions.
Backups:
Because we are a privacy service, we do not back up your personal e-mail (though we do maintain a delayed 24 hr warm mirror to cover in case of a failure). This means that when you delete it, it is irretrievably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, or we suffer a data failures to both the main spool and warm mirror, You could lose wanted mail. We give you many ways to backup and export your mail.
Recommended Best Practices:
For optimum privacy with the service use automatic pgp encryption and a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not with a large cloud service, instead opting to keep everything in-house, for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.