Help center
Support Documentation
Everything you need to get the most out of your private email service.
If we’re missing a feature that you’d like to see, let us know. Many of the features we already offer came to us from subscribers asking us to add them.
Getting Started
Account Management
Email Addresses & Organization
Security & Encryption
Reference
Calendar, Contacts & Sync
Appearance & Customization
Server Settings
Note: You must first create an app password in Settings → App Passwords with IMAP, POP3, or SMTP enabled to use external email clients.
- POP3: mail.pnsh.com — ports 110 and 995
- IMAP: mail.pnsh.com — ports 143 and 993
- SMTP: smtp.pnsh.com — ports 25, 465, 587, or 2525
Login: Use only your username (not email address)
Security: TLS/SSL required, plaintext connections denied
Platform Setup Guides
Step-by-step guides for configuring your email, SSH, Socks5, or VPN client on different platforms.