Terms and Conditions
Our primary focus is to ensure optimal service for the majority of users. Since resources are shared, we address peak usage periods that may impact the majority's experience. Therefore, we reserve the right to disable or restrict usage at our discretion and without prior notice.
We consistently adhere to the principles of being responsible net neighbors. This commitment entails a zero-tolerance policy towards any abuse of our services. We vigilantly address various forms of abuse that could compromise our platform's integrity, cause delivery issues for our subscribers, or are deliberately malicious, including, but not limited to:
- Spamming
- Phishing attempts
- Malware distribution
- Sending threats of bodily harm
- Harassment directed towards individuals or groups
- Attempts to gain unauthorized access to accounts, systems, or networks
- Fraudulent activities, such as identity theft, financial scams, or unauthorized transactions
Aligned with our commitment to being responsible net neighbors, we reserve the right to terminate the services of any individual or entity found abusing our platform. This proactive approach helps us maintain a secure and trustworthy environment for all users.
Certain parts or the entirety of our service may be intermittently unavailable, both with and without prior notification. This includes defined and undefined periods of unavailability. Like any internet-connected service, our platform may be compromised without our knowledge. Additionally, unforeseen events, whether natural or human-made, could also disrupt service availability at any given time. This is true for any service.
Security takes precedence over uptime. In the event of discovering a zero-day vulnerability in any aspect of our offering that cannot be immediately patched, we will opt to remove or restrict the service until a patch becomes available. This proactive approach is preferable to maintaining a vulnerable service solely for the sake of uptime.
It's important to note that while we prioritize privacy, we are not an anonymous service. While some features may offer anonymity, particularly to the outside world, it's essential to recognize that as a paying user, your identity may not be anonymous to us. Therefore, users should act responsibly as they may be held accountable for their actions.
Regarding backups, automatic backups can compromise user privacy as they may retain deleted data. To safeguard user privacy, we do not back up any user data, including emails or web space. Our backups exclusively comprise files essential for service functionality. User-specific data such as mail spools, user space, server logs, and temporary data are not included. However, users are provided with tools to perform their backups as needed.