Setup guide

Setting up Apple Mail

Complete guide to configuring your CodaMail account in Apple Mail for macOS.

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📋 Before You Begin

Ensure that you’ve created an app password and enabled IMAP/POP access in your CodaMail account settings before starting this setup process. This is required for external email clients to connect to your account.

Apple Mail Tip: Have your CodaMail username and app password ready. The setup process will guide you through the configuration automatically.

🚀 Step 1: Open Apple Mail Settings

  • Open the Mail app on your Mac.
  • Click Mail in the top menu bar.
  • Select Settings (or Preferences in older versions).
  • Click the Accounts tab.
  • Click the + button to add a new account.

📧 Step 2: Initial Account Setup

  • Select Other Mail Account from the list of options.
  • Click Continue.
  • Enter your:
    • Name: As you want it to appear in messages
    • Email address: Your full CodaMail address
    • Password: Your app password
  • Click Sign In.

📥 Step 3: Configure Incoming Mail Server (IMAP)

  • Account Type: Select “IMAP”
  • Incoming Mail Server: mail.pnsh.com
  • Username: Your account name only (do not include @codamail.com)
  • Password: Your app password
  • Port: 993
  • Use SSL: Yes (checked)

📤 Step 4: Configure Outgoing Mail Server (SMTP)

  • Outgoing Mail Server: smtp.pnsh.com
  • Username: Your account name only (do not include @codamail.com)
  • Password: Your app password
  • Port: 465
  • Use SSL: Yes (checked)
  • Authentication: Password

✅ Step 5: Complete Setup

  • Click Sign In or Create to complete the setup.
  • Select which apps you want to use with this account (Mail should be checked).
  • Click Done.
  • Your CodaMail account should now appear in the Mail app sidebar.

⚙️ Advanced Settings

To verify or adjust advanced settings after setup:

  • Go back to Mail Settings > Accounts.
  • Select your CodaMail account.
  • Click Server Settings or Advanced.
  • Verify that:
    • SSL is enabled for both incoming and outgoing servers.
    • Authentication is set to “Password” for both servers.
    • Ports are correctly set (993 for IMAP, 465 for SMTP).

🔧 Troubleshooting

If you encounter any issues during setup:

  • Verify that IMAP and/or POP access is enabled in your app password settings.
  • Double-check that your username is entered without @codamail.com.
  • Ensure SSL/TLS is enabled for both incoming and outgoing servers.
  • Verify that you’re using the correct ports (993 for IMAP, 465 for SMTP).
  • Try quitting and reopening the Mail app, then attempting setup again.
  • Check your Mac’s firewall settings to ensure Mail can connect to the internet.
  • If you continue to have problems, contact our helpdesk for assistance.

📞 Need Help?

If you need additional assistance with setting up Apple Mail or encounter any issues not covered in this guide, please contact our support team at helpdesk@codamail.com.

We’re here to help ensure your email setup works perfectly with your Mac and integrates seamlessly with macOS features.